Domestic air transportation customers you encountered in air transport this machine installed in our hearts is the key to success? A customer call over the stock, said two days later when the exact price of air and other specific information to contact you, and then you've been here waiting for customers to call me to contact you after two days, you see that the customer does not call me, you finally make a phone call in the past, and the result is customers have in other companies, the shipment is made out of, you often encounter such a situation? Encountered such a situation you how to solve it? In fact, this is related to a customer tracking problem, when we encounter such a problem, the next day you should make a phone call to ask how to prepare the goods to customers, embodies our professional customer experience to our very care about him, at least you are concerned about his goods, if you hang up the phone has been tracking not been here waiting for customers to contact you, then, even if the price of your air is cheaper than others, but you do not keep track of, so you really hard to get the vote of goods, so the real service to the customers in mind, the only way you can seize the customer psychology, only to seize the customer's psychology, is the key to success.